Regrow
We are here to help. Below you will find answers to the most common questions. If your issue is not covered, reach out directly and we will respond within 48 hours.
Open Regrow, walk through the intro and quiz, and tap "Restore Purchases" on the paywall screen. Your subscription will be restored automatically via your Apple ID.
Open Settings on your iPhone, tap your name at the top, then Subscriptions. Find Regrow and tap Cancel Subscription. You will keep access until the end of your current billing period.
Yes. All photos are stored locally on your device only. Nothing is uploaded, shared, or backed up to any server. If you delete the app, your photos are permanently deleted with it.
Yes. On the paywall screen, select a different plan and complete the purchase. Apple will handle the transition. If you upgrade mid-cycle, Apple prorates the remaining time.
Make sure you tapped the "Mark Day Complete" button at the bottom of the lesson screen. Progress only saves when you explicitly tap it.
No. Regrow provides educational content based on the tissue expansion science used in reconstructive surgery. It is not a substitute for professional medical advice. Consult a healthcare provider if you have concerns about your body.
Try force-quitting and reopening. If the issue persists, delete and reinstall the app. Your subscription will be restored via your Apple ID. Note that locally stored photos will be lost on reinstall.
Still need help?
support@petplat.com